A number of services and benefits ('Amenities') are available to Members of Hilton Honors. By enrolling, you also consent to the transfer of your information to countries where our information processing facilities, business operations and hotels are located, including the United States and other countries where data protection laws may differ from those of your home country. Members must not maintain membership in or earn Points on multiple accounts. Hilton Honors Points I'm missing Points. Casual meetings and request missing hilton points. Members who achieve 60 eligible nights within a calendar year will be able to gift Gold status to another member of their choice. If booking a Reward Stay online, Members will receive a confirmation page with their Hotel Stay Reward reservation and Reward Confirmation document in one online transaction. When you reach Silver, Gold or Diamond status, you receive the added recognition and rewards of elite status including extra Hilton Honors Bonus Points for every qualifying stay, special on-property benefits and recognition, and exclusive reward opportunities. Hilton Honors Points can be earned for hotel stays only at hotels within the Hilton Portfolio. The qualification to gift status is to reach 40 or 70 elite qualifying nights within the 2022 calendar year and only those who achieve that many nights are eligible. The Event Planner Bonus Point recipient must be a Member of Hilton Honors to receive Points in connection with the event. After 90 days of enrollment, a new Member is eligible to pool, transfer, or receive Points regardless of their account activity. Hilton | Hilton Honors - New to Hilton - I am new to HH having received a gold card out of the blue (I think due to my BA Exec Club membership). Preferred rooms are identified by each individual property and may vary within each brand. In case of the death of a Member, Points in the Members account may be transferred to another active Member upon Hilton Honors receipt and approval of certain requested documentation and information. Put the day/time and place your electronic signature. If you are making a reservation by phone, please call +1-800-HILTONS (445-8667) or view all Hilton Reservations Worldwide phone numbers. All upgrades are granted on a space-available basis for the entire stay, as determined at the time of arrival. Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations. Rollover nights are only valid for the next calendar year until December 31st and expire thereafter. On your 60th eligible night in 2023 you will receive an additional 30,000 Bonus Points on top of the 10,000 Milestone Bonus Points achieved at that threshold, for a total of 40,000 Points. Hilton Honors Points Earning Points Can I earn Points for a past stay? Still no word and still not showing up. Early departure fees, deposit and cancellation restrictions may apply and vary by hotel. Hilton Honors Points earned by any individual Member may be transferred only in accordance with the Points Transfer and Registry program or upon death as specified herein. Not all Amenities are provided by all hotels within the Hilton Portfolio. Any Points purchased will constitute the first Points redeemed when the purchasing Member redeems Points for a Reward. It is solely the responsibility of the Member to be informed about the Program and to request the specific Rewards online, via Hilton Reservations and Customer Care, by telephone or through the mobile app. Guests staying at Hiltons brands that offer complimentary breakfast to all guests will continue to receive this offering. Members will have to re-elect that specific member to gift the status each year, as the gift will not automatically carry over. A member will only receive credit for the nights stayed for one room, not multiple rooms booked for the same duration by the same Hilton Honors Member. Hilton Honors members who have a Mutual Fund account as of 31 March 2004 will continue to receive Mutual Fund benefits. **Standard WiFi is free. If credit has not appeared within those time frames, you can easily request credit for a missing stay right from your online account. A dashboard will roll down. You can combine multiple accounts online by signing into your Hilton Honors account and going to Combine Accounts. Members will earn Points for incidental charges for full Points Rewards Stays. The term "eligible folio charges" within the Hilton Portfolio shall mean: room rate, food and beverage, telephone, laundry, pay-per-view movies, entertainment and recreational facilities, and other incidental charges charged to the Member's room during the Member's stay. Once the Points have been forfeited, the Member may not retrieve any forfeited Points but Member may begin to earn Points again thereafter. Reply. How do I sign up for Hilton Honors? You also agree that Hilton Honors does not represent, warrant or guaranty that the Hilton Honors Program or any such other products and services will be uninterrupted, without omissions or error free, or that defects will be corrected or changes implemented. The Hilton Honors Program Terms and Conditions are governed by and are to be construed under the laws of the State of New York, U.S.A, without giving effect to any choice of law or conflict of law rules or provisions that would cause the application of any other state laws. Hilton Honors Bonus Points you earn with your Card will be posted to your Hilton Honors account up to 12 weeks after the end of your billing period. Non-Reservation Point Purchase: Points may be purchased online. You can refer to my. You're currently viewing this site in a different language. Elite Rollover Nights will be applied toward earning and maintaining Elite tier status to meet the nights qualification for the Silver Elite tier. Hotel Reward Stays apply to full Point redemptions or Point redemptions combined with money. 2 rooms for 7 nights apiece on awards stay. Find your existing reservation now. All other nights of the stay will be charged at the applicable full Standard Room Reward price. Secondly, you cannot recover points for stays more than six months ago. A new page will appear. There are many ways to earn Hilton Honors Bonus Points at our hotels and with our partners around the world. The full list of participating brands include Waldorf Astoria Hotels & Resorts , LXR Hotels & Resorts, Conrad Hotels & Resorts, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Canopy by Hilton, Motto by Hilton, and Hilton Garden Inn. Complimentary in-room and lobby Standard Internet access during stays at Waldorf Astoria Hotels and Resorts, LXR Hotels & Resorts, Conrad Hotels and Resorts, Canopy by Hilton, Signia by Hilton, Hilton, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites by Hilton, Hilton Garden Inn and Hilton Grand Vacations. Making a reservation is also easier as a Hilton Honors member since your profile information can be automatically entered into forms. Hilton Honors also reserves the right to terminate the Point Purchase Program with six (6) months general notice. Does not apply when stay is booked as part of a Reward Stay offer, package, or promotion offered by Hilton or any of its partners. Submit a request Submit a request Please choose your issue below - Submit a request Suggest a restaurant Missing reward Site feedback Member privacy request Add your restaurant Member benefits and Rewards are offered in good faith, however may not be available if prohibited by law or regulation in Member's country of residence. Event Planner Bonus Point recipients booking on behalf of their employer must notify the hotel prior to the issuance of the Event Planner Bonus Points if such issuance violates their employer's policies. Open it up using the online editor and start altering. The Daily F&B Credit may be used to purchase alcoholic beverages, subject to state and local laws. Yes gifting status will remain an Elite member benefit. Hilton Honors is not responsible, and assumes no liability for transportation or other services that Marketing Partners provide or fail to provide. If you think you're missing Points from your account, email information for missing points and / or negative balance inquiries to priorityletter@hilton.com. These offers roll-out every 3 months. Complimentary in-room and lobby Premium Internet access during stays at Waldorf Astoria Hotels & Resorts, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy by Hilton, Signia by Hilton, Hilton Hotels & Resorts, Curio Collection by Hilton, DoubleTree by Hilton, Tapestry Collection by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Inn by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton. A qualifying event may include, but is not limited to, a group or business meeting, conference, room block, wedding reception, family reunion or other event contracted through the sales or catering department and sold at published rates. Claims may not be resolved through any form of class action. Upgrades will be given only for one room for the member, regardless of additional rooms the member may have purchased at or after the time of booking. Thats your Account Overview page. A "night" is a night that is part of a "stay," as that term is defined herein. If you need to speak to an agent, you can call Hilton Honors at 1-800-446-6677. First name Last name Phone Email Country/Region Address Address 2 (Optional) Zip Loading. All nights earned above the member's tier will rollover into 2023. Rewards may not be sold, auctioned, bartered, brokered, purchased or otherwise transferred except with the express written consent of Hilton Honors. Due to launch in January 2023, the Diamond Status Extension will allow "eligible Diamond members" to stay minted through to 2024. Points purchased under the Point Purchase Program are subject to the Terms and Conditions of the Hilton Honors Program. A member can only earn one gift of Gold and one gift of Diamond within one calendar year. Customize the blanks with exclusive fillable fields. "Double Points" means the Member will receive a bonus equal to the number of Base Points earned during a stay and "Triple Points" means the Member will receive a bonus double the number of Base Points earned during a stay. Under the MY STAYS section, youll see a Missing Stay link: click on it. Rewards may not be combined with other certificates, discounts, packages or promotional offers unless otherwise specified in writing by Hilton Honors. Bonus Points issued on Base Points, including tier bonuses (20%, 80% or 100%, depending on Member tier), Bonus Points earned through double or triple Base Point promotions, will apply to the total Base Point credit earned for Earning Rooms. Monthly activity statements are available via email or Members may access account information online. Hilton has a lot of difficulty posting preferred car rental partners points. I stayed at a Scandic in Oslo 3 weeks ago. One number (0-9) or one special character, Hilton Honors Program Terms and Conditions, Hilton Honors Discount Terms & Conditions. Hilton Honors has notified all credit card services that any such credit reserved by certain hotels within the Hilton Portfolio in New York and not used for services rendered should be released upon the guest's departure. Members will have to re-elect that specific member who is receiving the status each year, as the gift will not automatically carry over. (which I've already switched over to Hilton) wane. The maximum number of nights able to be rolled over into the next calendar year is capped at the number of nights required to secure Diamond status for the following year. Any improper usage of Hilton Honors Points shall be grounds for immediate confiscation and forfeit of such Points, and may be grounds for the forfeiture of all Points in the Member's account and the Member's ejection from the Hilton Honors Program, all as determined within Hilton Honors sole discretion. The exchange rates are based on the relative costs of the currency being exchanged (Points or miles) and the costs of the rewards these currencies are redeemed for (free nights or free flights). Online receipts for past stays are available from most hotels in North America. double night credit) are also eligible and will be added to the total amount of eligible nights achieved to use Elite Gifting Status. Private Hilton Honors Reservation Number in the U.S. and Canada: 1-800-4HONORS. Please note: the receiving member must use the claim code. Pre-Registration and Expedited Check-In: Available to all Members for whom Hilton Honors has room preference information and a valid credit card number on file. By participating in the Hilton Honors Program, Members consent that venue for all suits will be in the Eastern District of Virginia or, if there's no federal jurisdiction, venue will be in Fairfax County, Virginia. Where available, online receipts can be accessed for 12 months from check-out date. For a one-night hotel stay, a Hilton Honors member would receive one complimentary Daily F&B Credit; the member may use the credit on the day of arrival or day of departure. If you require clarification or further information, you may contact the nearest Hilton Reservations and Customer Care or send an e-mail to HiltonHonors@hilton.com. Fill in the available fields within the 'Missing Stay Request Form' and click ' SUBMIT ' (only visible once Form has been completed) [ Click here to view Image] Allow up to 10 business days for your eligible Marriott Bonvoy Points to post Android Mobile App After logging in, tap ' Account ' at the bottom of the screen [ Click here to view Image] The Hilton Honors Daily F&B Credit benefit is provided to Diamond and Gold members, based on their MyWay selection, on Points eligible rates and reward nights. Thank you for reading me and reaching out. The friend must login to the elite status gifting landing page using their Honors account credentials and then enter the claim code. Milestone Bonuses are considered bonus points and do not count as base points for the purposes of earning status for the calendar year. Example: If you book two rooms at the same hotel for a one-night stay you will earn Hilton Honors Points on both of the rooms, but you will only receive one-night credit total toward achieving the Milestone Bonuses and toward elite status qualification. Standard Room and Premium Room Rewards are available at any hotel in the Hilton Portfolio that participates in the Hilton Honors Program, with no blackout dates. Your continued participation in the Hilton Honors Program following the posting of changes to these Terms and Conditions, or to the Privacy Policy, will indicate your acceptance of the changes. Each Hilton Honors Member or two (2) Members with a single Mutual Fund account are limited to purchasing no more than eighty thousand (80,000) Non-Reservation Points in any calendar year. You will have enough points to reward yourself with a luxurious. For all Hilton Honors Mutual Fund accounts combined between January 1, 1990 and March 31, 2004, only one Hilton Honors enrollment or activation bonus will be permitted in the joint account. From the 1998 Hilton Honors Handbook (page 68, rule 12): Points and stay credits may not be earned when redeeming an HHonors Reward, frequent-flyer award, awards of travel Partners, or other promotional offerings using discount or free certificates. Elite Rollover Nights do not count toward achieving Gifting Status. listeners: [], Elite members can only rollover nights. A Member whose individual hotel bill is billed directly to a company and the Member is responsible for authorization for settlement at check-out is eligible for Hilton Honors Points as described herein. Your tier status is determined by eligible stay activity. Each spouse participating in a Hilton Honors Mutual Fund will be issued the same Hilton Honors account number. In the event of any Point or financial discrepancy, the calculations under these Terms and Conditions shall be based upon data contained in Hilton Honors records, and the data in Hilton Honors records shall take precedence over the data in any other records. General cancellation policy: cancel 48 hours prior to arrival to avoid cancellation penalties. The individual travel accumulated by either spouse will appear on a combined Hilton Honors Mutual Fund statement. All Hilton Honors Program Terms and Conditions apply to Hilton Honors Mutual Fund accounts and participants. If the total bill is less than the value of the Event Credits, Member will forfeit any remaining value. With Premium Room Rewards, you can stay in the best rooms and suites available using Hilton Honors Points. For example, if a member achieves Diamond status on November 1, 2020 (for the current year or to maintain status for the subsequent year), a completed year at Diamond status would not occur until November 1, 2021. After the 5th Night Free benefit is applied, eligible members will be charged 0 points for the 5th night, 10th night, 15th night, and 20th night of the stay, as applicable. Upgrades exclude executive suites, villas and specialty accommodations/floors/towers (which may include, but not limited to, "Vista," "Villa," or Club accommodation types), subject to the discretion of the hotel. We may also use and share your personal information in the ways described below, in addition to what is described in the Privacy Policy. No only nights earned in the current calendar year count toward Milestone Bonus achievement. If a hotel offers complimentary breakfast in their Executive Lounge, Gold and Diamond members will not receive a Daily Food & Beverage Credit. Members will not earn promotional miles during a Reward Stay (even if there are incidental charges applied to the room during this type of stay). Please see the Hilton Honors Terms and Conditions for details. Multiple vouchers may be redeemed at the same time. Once reaching 60 nights in 2023, a member will be able to gift Gold status; upgrading that status to Diamond will be achieved once they stay 100 nights in the year. This benefit excludes stays at any hotel when the rate includes additional components (e.g., meals, activities, parking); specialized rates (e.g. 2023 status requirements are:Silver: 10 nights, 4 stays or 25,000 Base Points, Gold: 40 Nights, 20 stays, or 75,000 Base Points, Diamond: 60 nights, 30 stays, or 120,000 Base Points. No, Hilton Honors members should make their MyWay benefit selections prior to check-in or during arrival in order to receive the complimentary Daily F&B Credit. Members can expect to see these changes reflected in the Hilton Honors app and website in early 2023. Please allow 60 days for the Exchange to be posted. The individual that signs the contract does not need to be the individual that receives the Event Planner Bonus Points. Stated terms and conditions relating to bookings will apply, such as cancellation, early departure, Advance Purchase and other payment terms. Once members achieve the gifting status qualifications, they will receive an email notification with a claim code. In the event of dissolution of marriage, 50% of Points in the Hilton Honors Mutual Fund will go to each Member. The Hilton Honors loyalty program will reset its status requirements to pre-pandemic levels in 2023, but high-ranking Diamond members will enjoy one last chance to retain their prized perks for another 12 months. Need to be posted who achieve 60 eligible nights within a calendar year until December 31st and thereafter... 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